Exchange Policy of Luxury Embroidery

Thank you! Below is your customized Exchange Policy for your store Luxury Embroidery, reflecting:

  • Your store name

  • UAE-only shipping

  • Your email: luxuryembroidery@gmail.com

  • Clear terms for exchanges.

Exchange Policy

Luxury Embroidery

Exchange Policy

At Luxury Embroidery, we want you to love what you wear. We offer exchanges in the following cases:

  • You received a defective or damaged item

  • You need a different size or color (subject to availability)

Conditions for Exchange:

  • Must be requested within 14 days of receiving your order

  • Item must be unused, unwashed, and in original packaging

  • Proof of purchase (order number or invoice) is required

  • Return shipping for size/color exchanges is the customer’s responsibility

  • We cover shipping only for defective or damaged items

Once we receive and inspect the item, the replacement will be shipped. Please allow 3–5 working days for processing.

Note: Each item is eligible for one exchange only, if all conditions are met.

How to Request an Exchange

📧 Email: luxuryembroidery@gmail.com
Please include your order number, reason for return, and clear photos (if applicable). Our support team will guide you through the process and keep you updated.